Recovery Agent

Job Summary

A company is looking for a Recovery Agent to manage delinquent accounts and negotiate payment arrangements with customers.

Key Responsibilities

• Contact past due customers to negotiate payment arrangements and assess risk
• Apply industry knowledge and departmental policies to make appropriate collection decisions
• Participate in additional duties and special projects as required

Required Qualifications

• Working knowledge of FDCPA and applicable Federal laws
• Bachelor's Degree preferred or equivalent work experience (1-2 years in related field)
• Basic accounting knowledge and familiarity with Excel/Access
• Enthusiasm for automation and emerging technologies
• Self-motivated and able to work in a dynamic environment