Remote Call Center Leads Specialist

Starting Pay: $15.18 per hour plus incentive bonus

Fully Remote Position (including during training)

Schedule: Monday through Friday 10am to 6:30pm EST

Jan Dils, Attorneys at Law has helped thousands of people get the benefits they deserve. We have proudly served as a voice for the disabled individual for over 25 years. Our practice has a dynamic culture, and we strive to find applicants who are committed to growth and success. Join an outstanding organization with a client-centered focus and a team of people who fight to make a difference.

Do you enjoy speaking to new people? Do you want to help individuals get the benefits they deserve? Then the Remote Call Center / Leads Specialist might be the right position for you!

What you will be doing as a Remote Call Center / Leads Specialist:
• We’re always striving to reach our goals! That’s why we have goals set for this position, such as calls per day, consultations, and talk time.
• Become an expert on our Case Management Software that you will be using daily
• To exemplify teamwork, all Call Center Specialists must maintain a consistent volume of new client screenings that contributes to the leads team.
• You’ll be a problem solver by identifying the different types of lead sources and channels.
• Quality is extremely important to our firm. That’s why we have the standards of maintaining at least an 80% on quality scores.

Not only is the position itself great, but the benefits we offer are fantastic as well!

Remote Call Center / Leads Specialist Benefits include:
• Health, Vision, & Dental Insurance
• 401K Matching Retirement Plan – We do up to 4% match!
• Long-term and Short-term Disability
• Company Paid Life Insurance
• Paid Time Off – 80 hours accrued in your first year!
• Paid Holidays – We understand the importance of being with loved ones during holidays.
• Set Work Schedule – No Working Crazy Schedules!
• Health & Fitness Reimbursement – Yes, we pay you to promote a healthy lifestyle!
• Remote Work – No commute – Work from home!
• Equipment Supplied – No worries about getting a computer! We supply your work computer to you.
• Community Involvement – Want to get involved in the community but don’t know how? We can help you with that!
• Positive Organizational Core Values – These values are Client-Centered Focus, Community, Continuous Improvement, Caring, and Collaboration. Our firm is dedicated to and use these values every single day.

Now you might be wondering about the pay? The Remote Leads Specialist starting pay rate is $15.18 per hour. For this position, you receive a performance appraisal EVERY SIX MONTHS! That’s right! You will always know how you’re doing with your performance. And do you know what else? If you score well on your performance review, you will get a 31 to 56 cent increase every 6 months until you reach the cap of the pay range.

If this sounds like the right job for you, please apply now!

Jan Dils, Attorneys at Law is a proud equal opportunity and affirmative action employer. We welcome and embrace employees from diverse backgrounds. We strive hard to foster an environment where our employees can be their most authentic selves. At the same time cultivating a culture where all employees feel heard, valued, and empowered. At Jan Dils, Attorneys at Law, we are committed to reflecting the diverse clients and communities in which we serve.

Job Type: Full-time

Pay: From $15.18 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Shift:
• 8 hour shift
• Day shift

Experience:
• Call center: 1 year (Preferred)

Work Location: Remote