Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Manage a steady volume of incoming calls from customers while navigating multiple systems
• Assist customers with Supplemental benefits-related inquiries and provide comprehensive solutions
• Complete a 3-week virtual training class and 2 weeks of nesting without absence

Required Qualifications

• High school diploma, GED, or college degree
• Ability to pass typing and customer service assessment
• Flexibility to work weekends
• Must have high-speed internet with specified bandwidth requirements
• Successful completion of a background check, including education and employment verification