Remote Call Center

About the job Remote Call Center

Position: Remote Call Center Representative

Evolution Sports Group is seeking a highly motivated and customer-focused individual to join our team as a Remote Call Center Representative. As a full-time employee, you will have the opportunity to work from the comfort of your own home while providing exceptional service to our customers.

Responsibilities:

– Handle incoming calls from customers and provide prompt and professional assistance

– Respond to customer inquiries, troubleshoot issues, and provide solutions

– Maintain a high level of product knowledge to effectively assist customers

– Accurately enter and update customer information in our database

– Follow up with customers as needed to ensure satisfaction

– Collaborate with team members and other departments to resolve customer concerns

– Meet and exceed individual and team performance goals

– Stay up-to-date on company policies, procedures, and products

– Maintain a positive and professional attitude at all times

Qualifications:

– High school diploma or equivalent

– Previous customer service or call center experience preferred

– Excellent communication skills, both verbal and written

– Strong problem-solving and decision-making abilities

– Ability to multitask and navigate through multiple computer systems

– Proficient in Microsoft Office and other computer applications

– Reliable internet connection and quiet work environment

– Ability to work flexible hours, including evenings and weekends

– Must be a self-starter and able to work independently

Benefits:

– Competitive salary and benefits package

– Opportunity for growth and advancement within the company

– Work from the comfort of your own home

– Training and support provided

– Positive and inclusive work environment

If you are a driven and customer-focused individual looking for a full-time remote position, Evolution Sports Group wants to hear from you! Apply now to join our dynamic team and make a difference in the lives of our customers.

Package Details

– Salary $40 to $65

– Competitive salary

– Opportunities for career growth and development

– Friendly and supportive work environment

– Health and wellness benefits, including medical, dental, and vision insurance

– Paid time off and holidays

– Retirement savings plan with employer matching