Job Summary
A company is looking for a Customer Service Representative, Clinical for full-time remote work during nights and weekends.
Key Responsibilities
- Answer incoming calls professionally and accurately while recording information
- Provide member information using proprietary systems and manage call transfers as necessary
- Document calls appropriately and participate in weekly team meetings
Required Qualifications
- High school diploma or equivalent required
- Minimum of one-year customer service experience, preferably in an inbound call center
- Basic computer skills
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