Remote Clinical Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative, Clinical to join their Customer Service-Clinical department.

Key Responsibilities

• Answer incoming calls from Providers, Members, and Health Plans, providing assistance on various topics
• Record call information in proprietary systems and forward logs requiring further research
• Attend weekly meetings and complete all required trainings in a timely manner

Required Qualifications

• High School Diploma or equivalent required
• 1 year of customer service experience, preferably in an inbound call center
• Basic computer skills
• Ability to utilize multiple systems during interactions
• Ability to work from home with a stable internet connection