Remote Customer Care Representative

Job Summary

A company is looking for a Remote Customer Care Representative.

Key Responsibilities

• Follow standard screens/scripts to resolve customer questions and problems
• Assess customer needs and suggest alternative products or services
• Research contract issues for supporting departments

Required Qualifications, Training, and Education

• High School Diploma or GED required
• 0-2 years of general experience in an office setting or customer service role
• Experience with computer equipment