Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries regarding utility services
• Provide exceptional customer service by resolving complaints and guiding customers through solutions
• Collaborate with other departments to resolve customer issues and strive to exceed satisfaction goals

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to remain engaged on the phone throughout the shift with minimal distractions
• Computer/technology savvy with the ability to operate multiple windows and tabs
• Superb attendance is required