Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative for a remote Call Center position.

Key Responsibilities

• Answer heavy call volume in a remote call center environment
• Address patient questions and concerns in a friendly and empathetic manner
• Determine resolutions to customer issues while adhering to client rules and expectations

Required Qualifications

• Strong computer skills with basic understanding of MS Outlook, Word, and Excel
• Some knowledge of Insurance Billing is preferred; full training will be provided
• Minimum typing speed of 40 wpm
• Able to handle pressure and maintain composure while managing large volumes of work
• Must be punctual and dependable