Remote Customer Service Representative

Job Summary

A company is looking for a Remote Member Service Representative - Part Time.

Key Responsibilities

• Provide inbound phone support to members throughout their membership lifespan
• Understand client needs and offer solutions to enhance customer service experience
• Maintain professionalism in calls and focus on achieving "1st call resolution.

Required Qualifications

• One year of office support experience in a customer service role preferred
• High School diploma
• Proficient with Microsoft Office Applications
• Typing speed of 45 WPM
• Bilingual skills are a plus