Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Receive and respond to incoming customer inquiries regarding orders, product information, and technical support
• Listen to customer concerns, identify issues, and work to resolve them effectively
• Maintain knowledge of products and services while recording customer interactions and collaborating with other departments

Required Qualifications

• High School Diploma
• Minimum of 100-megabyte internet speed for remote work
• Basic customer service and phone handling experience
• Familiarity with basic computer applications and data entry
• Ability to work a set schedule with flexibility for additional hours as needed