Job Summary
A company is looking for a Customer Service Representative (Remote).
Key Responsibilities
- Serve as the primary point of contact for customers via phone
- Provide exceptional customer service by addressing inquiries and resolving complaints
- Maintain a thorough understanding of products, services, and policies to assist customers effectively
Required Qualifications
- Must be 18 years of age or older
- High School Diploma or equivalent
- Ability to remain engaged on the phone throughout the shift with minimal distractions
- Possess computer/technology skills to operate multiple windows and tabs
- Superb attendance is required
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