Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with inquiries regarding transactions and account statuses
• Provide accurate information about payments and benefits while maintaining confidentiality and compliance
• Support team operations during peak times and maintain knowledge of company and client programs

Required Qualifications

• Must be at least 18 years old and possess a High School Diploma or equivalent
• Must have 6 months of Customer Service, Call Center, or Dispatch experience
• Complete a background check, credit check, and security fingerprinting
• Must have a reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications is required