Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with inquiries regarding transactions and account statuses
• Provide accurate information by accessing cardholder accounts and processing transactions via web-based applications
• Maintain knowledge of company programs and support team operations during peak times

Required Qualifications

• Must be at least 18 years old and possess a High School Diploma or equivalent
• Must have 6 months of Customer Service, Call Center, or Dispatch experience
• Complete a background check, credit check, and security fingerprinting
• Must have a reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications is required