Job Summary
A company is looking for a Health Information Specialist to work remotely in the human healthcare field.
Key Responsibilities
- Manage and document adverse events and product safety inquiries via telephone and email
- Triage cases and provide health, safety, and technical product information to consumers and healthcare professionals
- Escalate cases to trained medical professionals as needed and manage exposure cases for household and industrial products
Required Qualifications, Training, and Education
- Current LPN, EMT, CMA/RMA, or CPhT certification
- 1+ years of recent work experience in a relevant field
- 1+ years of customer service experience preferred
- Ability to work varying shifts, including weekends and holidays
- Commitment to 5.2 weeks of full-time paid remote training
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