Job Summary
A company is looking for a Remote Healthcare Call Center Representative.
Key Responsibilities
- Handle telehealth-based phone calls and email inquiries related to insurance verifications, benefits education, billing, and prescription issues
- Manage a steady volume of incoming calls while navigating multiple systems
- Complete a 3-week virtual training class and 1 week of nesting without any absences
Required Qualifications and Education
- High school diploma, GED, or college degree
- Ability to type 40 words per minute with 96% accuracy
- Availability to work weekends
- Successful completion of a background check
- Must have a home internet connection with specified speed requirements
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