Remote Healthcare Call Center Associate

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

• Handle telehealth-based phone calls and email inquiries related to insurance verifications, benefits education, billing, and prescription issues
• Manage a steady volume of incoming calls while navigating multiple systems
• Complete a 3-week virtual training class and 1 week of nesting without any absences

Required Qualifications and Education

• High school diploma, GED, or college degree
• Ability to type 40 words per minute with 96% accuracy
• Availability to work weekends
• Successful completion of a background check
• Must have a home internet connection with specified speed requirements