Remote Healthcare Call Center Associate

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

• Handle telehealth-based phone calls and email inquiries related to insurance verifications, benefits education, and billing questions
• Manage a steady volume of incoming calls while navigating multiple systems
• Provide real-time support during time-sensitive situations

Required Qualifications and Education

• High school diploma, GED, or college degree
• Ability to type 40 words per minute with 96% accuracy
• Successful completion of a background check
• Open flexibility to work various hours, including weekends
• Completion of a 3-week virtual training class and 1 week of nesting is mandatory