Remote Healthcare Call Center Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

• Manage incoming calls regarding benefits, enrollment, eligibility, invoicing, and claims
• Explain Medicare Part D and Part C Medicare Advantage Programs to customers
• Utilize multiple client systems to provide accurate information and resolve customer inquiries

Required Qualifications and Education

• High school diploma, GED, or college degree
• Successful completion of customer service assessment and typing test
• Completion of a mandatory paid training program with 100% attendance
• Successful completion of a background check
• Ability to maintain a distraction-free workspace and comply with monitoring requirements