Remote Healthcare Call Center Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities:

• Manage a high volume of incoming calls from customers regarding healthcare coverage
• Navigate multiple computer systems while assisting customers and resolving issues
• Maintain desk presence throughout the shift, handling back-to-back calls in a fast-paced environment

Required Qualifications:

• High school diploma, GED, or college degree
• Minimum of 6 months customer service experience
• Successful completion of a customer service assessment and typing test
• Able to complete a mandatory paid training program with 100% attendance
• Successful completion of a background check