Remote Healthcare Call Center Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

• Manage incoming calls regarding Benefits, Enrollment, Eligibility, Invoicing, Claims, and related topics
• Explain Medicare Part D and Part C Medicare Advantage Programs and address customer inquiries
• Utilize multiple Client systems to provide accurate information and strive for one-call resolution

Required Qualifications

• High school diploma, GED, or college degree
• Successful completion of customer service assessment and typing test
• Mandatory paid training program with 100% attendance required
• Successful completion of a background check
• Ability to work in a distraction-free environment with a reliable internet connection