Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
• Make outbound calls to Patients/Healthcare Providers to address inquiries and assist with application completion
• Utilize program training to resolve patient/HCP questions and ensure timely application processing

Required Qualifications and Education

• High School Diploma or equivalent required
• 1-2 years of customer service experience required, preferably in hospitality, retail, or pharmaceutical sectors
• Call center experience preferred but not required
• Must successfully pass typing and customer service assessments
• Established home internet connectivity with specified minimum speeds