Job Summary
A company is looking for a Resupply Specialist.
Key Responsibilities
- Handles inbound and outbound calls, responding to customer inquiries and completing follow-up as needed
- Processes orders accurately and schedules deliveries while notifying management of any issues
- Verifies insurance coverage and obtains prior authorizations in compliance with guidelines
Required Qualifications
- High School diploma or GED equivalent
- Three months of customer service experience
- Competence in Windows-based applications
- Certification in Medical Assisting, Medical Coding, or a similar field is preferred
- Six months of customer service experience in a medical/healthcare/insurance related field is preferred
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