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Remote Support Associate

7/10/2025

No location specified

Job Summary

A company is looking for a Support Associate (Remote).

Key Responsibilities
  • Ensure uninterrupted internet connectivity and a productive work environment at home
  • Work an assigned schedule within operating hours and answer customer queries in a timely manner
  • Provide excellent customer service and maintain focus on customer issues in a fast-paced environment
Required Qualifications
  • Must be 16 years or older to apply
  • Ability to use Multicraft control panel software and WHMCS billing system
  • Flexible working schedule, including availability for weekends and holidays
  • Demonstrated ability to empathize with customers and prioritize their needs
  • Ability to maintain regular and reliable attendance

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