Salesforce Operations Associate

Job Summary

A company is looking for a Salesforce Operations Associate who is passionate about working in a collaborative environment.

Key Responsibilities

• Manage day-to-day Salesforce administrative tasks including user access, configuration updates, and general support
• Administer ReferenceEdge (Salesforce Application) and support client reference call scheduling
• Create and maintain reports and dashboards to aid in decision-making for sales and operations

Required Qualifications

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent experience
• 1-3 years of experience in Salesforce Administration, CRM Support, or Sales Operations
• Salesforce Administrator Certification, or actively pursuing
• Familiarity with Salesforce configuration, user management, and reporting tools
• Experience in documenting Salesforce processes and leading end-user training sessions