Job Summary
A company is looking for a Scheduling Specialist I to manage patient scheduling and related tasks.
Key Responsibilities
- Complete appointment scheduling, cancellations, and confirmations while adhering to physician-specific guidelines
- Collect and maintain accurate patient registration and insurance information for timely service payment
- Process multi-channel messages related to patient and physician requests, achieving quality and service goals
Required Qualifications
- High School Diploma or Equivalent (GED) is required
- A minimum of 1 year of related work experience is required
- Knowledge of medical terminology is preferred
- Proficient in computer use, including navigating multiple programs and monitors
- Ability to work evenings and meet contact center operational hours
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