Job Summary
A company is looking for a Scheduling Specialist I to manage patient appointment scheduling and related tasks.
Key Responsibilities
- Complete appointment scheduling, cancellations, and confirmations based on patient preferences and physician guidelines
- Collect and maintain accurate patient registration and insurance information for timely service payment
- Process multi-channel messages regarding appointments, referrals, and complaints while achieving contact center metrics
Required Qualifications
- High School Diploma or Equivalent (GED) is required
- Minimum of 1 year of related work experience is required
- Knowledge of medical terminology is preferred
- Proficiency in computer usage, including navigating multiple programs and monitors
- Ability to work in a team environment and assist with training new hires
Comments