Seasonal Customer Service Representative

Job Summary

A company is looking for a Seasonal Customer Service Representative.

Key Responsibilities

• Handle inbound calls, identify issues, and provide solutions while documenting customer accounts
• Follow scripts, policies, and procedures while delivering exceptional customer service
• Maintain a positive and professional interaction with customers and team members

Required Qualifications

• At least 1 year of experience in a customer service role in a transaction-based environment
• High School Diploma or GED/equivalent
• Flexibility in working schedule, including availability for at least one weekend day
• Computer literacy with a typing speed of at least 25 WPM
• Ability to pass a criminal record check and drug test