Seasonal Quality Assurance Specialist

Job Summary

A company is looking for a Seasonal Quality Assurance Specialist.

Key Responsibilities:

• Evaluate and audit calls for compliance and quality assurance based on established guidelines
• Score each call according to compliance criteria
• Perform other related duties as assigned

Required Qualifications:

• High school diploma or equivalent
• Experience in quality assurance analysis or evaluation preferred
• Associate degree in business or related field is a plus
• Knowledge of Medicare and other insurance products is beneficial
• Bilingual skills in English and Spanish are preferred