Job Summary
A company is looking for a Senior Customer Success Architect.
Key Responsibilities
- Serve as a trusted technical advisor for customers
- Provide strategic consultation in taxonomy design, instrumentation, and data governance
- Collaborate cross-functionally to improve data management experience for customers
Required Qualifications
- At least 5 years of customer-facing technical experience with enterprise accounts
- Competent in programming languages such as SQL, JavaScript, Java, Python, and RESTful APIs
- Experience with SaaS solutions in product analytics, digital marketing, or business intelligence preferred
- Strong execution and customer service orientation
- Ability to effectively prioritize and complete customer deliverables on time
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