Senior Intake Specialist

Job Summary

A company is looking for a Senior Intake Specialist to join their team.

Key Responsibilities

• Serve as the first point of contact for leads seeking legal assistance
• Evaluate the potential viability of cases and maintain accurate records of client interactions
• Convert qualified leads into retained clients by building rapport and explaining the firm's value

Required Qualifications

• 4+ years of experience in legal intake, paralegal work, or auto insurance sales
• Basic understanding of personal injury and motor vehicle accident law
• Bilingual fluency in Spanish is required
• Salesforce or similar CRM experience is a plus
• Bachelor's degree is a plus