Senior Program Manager

Job Summary

A company is looking for a Senior Program Manager who will drive projects across People Operations and Customer Support.

Key Responsibilities

• Manage cross-functional projects to enhance the employee journey
• Identify pain points in employee experience and develop solutions
• Build and manage teams as the organization scales, adapting to changing needs

Required Qualifications

• 8+ years of product, project, or program management experience
• Experience in a fast-paced or high-growth environment
• Familiarity with data analysis and metrics using Excel or similar software
• Experience working in a multi-cultural environment
• Willingness to travel to West Africa at least twice a year