Senior Quality Assurance Coordinator

Job Summary

A company is looking for a Senior Quality Assurance Coordinator (Remote).

Key Responsibilities

• Evaluate calls and cases for quality and compliance
• Provide constructive feedback and coaching to team members
• Lead and participate in quality calibration sessions

Required Qualifications

• High school diploma, GED, or equivalent preferred
• 3+ years' experience in patient support or quality assurance roles preferred
• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) required
• Bilingual Spanish preferred
• Certification or degree in related field a plus