Senior UX Researcher & Designer

Job Summary

A company is looking for a Sr. Researcher & UX Designer.

Key Responsibilities

• Conduct customer studies using qualitative and quantitative research methods to identify customer needs and opportunities for experience improvement
• Collaborate with cross-functional teams to integrate customer feedback with operational data and manage VOC platforms
• Deliver UI designs, define UX requirements, create wireframes and prototypes, and support usability and A/B testing

Required Qualifications

• Bachelor's Degree or equivalent experience
• 4-6 years of UX/UI Design experience required
• 1-3 years of VOC/UX Research experience required
• Experience analyzing and synthesizing quantitative and qualitative data
• Proficiency in design and prototyping tools such as Figma and Sketch