ServiceNow Business Analyst

Job Summary

A company is looking for a ServiceNow Business Analyst to support digital transformation initiatives.

Key Responsibilities

• Collaborate with project management teams to understand challenges and develop solutions
• Gather, validate, and document business requirements for ServiceNow
• Support deployment workshops and assist in the implementation and testing of solutions

Required Qualifications

• 3+ years of experience as a Business Analyst with ServiceNow support
• Degree in Computer Science, Engineering, or a relevant field
• Knowledge of agile processes and principles
• Strong understanding of business processes and the ability to communicate technical solutions
• Experience in documentation and software development life cycle