ServiceNow Business Analyst

Job Summary

A company is looking for a ServiceNow Business Analyst to act as a liaison between business stakeholders and the technical development team.

Key Responsibilities

• Gather, analyze, document, and validate business and functional requirements for ServiceNow
• Facilitate discovery workshops, stakeholder interviews, and requirements gathering sessions to create user stories
• Develop training materials and provide training to stakeholders

Required Qualifications

• At least 3 years of experience as a business analyst
• At least 2 years of experience as a ServiceNow Business Analyst or a current ServiceNow Certified System Administrator (CSA)
• Experience with the ServiceNow platform in at least one module (HRSD, ITSM, WSD, or GRC)
• Experience working in a Waterfall and/or Agile/Scrum environment
• Must be a U.S. citizen or lawful permanent resident with at least three years of U.S. residency