Social Listening Analyst

Job Summary

A company is looking for a Social Listening & Insights Analyst who will uncover meaningful insights from complex social data to inform business and marketing decisions.

Key Responsibilities

• Own and deliver recurring and ad hoc social listening reports tailored to specific campaign and business priorities
• Translate social data into actionable insights that drive decisions beyond volume metrics
• Provide analysis during key launches and events, surfacing sentiment trends and audience behaviors

Required Qualifications

• 3-5+ years of experience in social listening, digital analytics, or insights, preferably in agency, tech, or global brand settings
• Hands-on expertise with social listening tools, preferably Sprinklr
• Strong data analysis and synthesis skills, with comfort in interpreting quantitative and qualitative social data
• Ability to craft clear insights and present them in visually engaging ways
• Solid understanding of the social landscape, including platform nuances and content formats