Job Summary
A company is looking for a FLEX Software Engineer - Salesforce Commerce Operations.
Key Responsibilities
- Manage operational aspects of the eCommerce platform, including incident management and site performance
- Monitor the B2C Commerce Cloud and Order Management platform for performance issues and implement corrective actions
- Analyze system performance metrics and manage deployments of updates and new features to ensure data integrity
Required Qualifications
- Bachelor's degree in computer science or related field, or equivalent experience
- 5 years of experience in Digital Commerce technology
- Experience with Salesforce B2C Commerce Cloud and related deployment processes
- Strong understanding of incident and problem management processes
- Familiarity with ITIL best practices and monitoring tools like Dynatrace and Splunk
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