State Licensed Customer Service Agent

Job Summary

A company is looking for a part-time Customer Service Agent for Real Money Gaming to join their dynamic team.

Key Responsibilities

• Deliver exceptional customer service by providing accurate product information and resolving issues
• Partner with cross-functional departments to effectively resolve customer concerns
• Consistently meet or exceed agreed-upon KPIs and performance targets

Required Qualifications

• Ability to work flexible part-time hours, including evenings and weekends
• Previous experience in a high-volume, fast-paced call center strongly preferred
• Must be 21 years of age or older
• Ability to successfully complete a background check and obtain necessary gaming licenses
• Must have high-speed internet access in your remote work location