Support Engineer I

Job Summary

A company is looking for a Support Engineer I.

Key Responsibilities

• Provide hardware and firmware deployment support for appliances
• Engage in troubleshooting activities and assist with ticket handling
• Collaborate with customers on network infrastructure configuration and integrations

Required Qualifications

• Two years of experience in IS or IT
• In-depth knowledge of the OSI Model
• Understanding of network infrastructure routing and switching concepts
• Ability to work well in fast-paced, high-stress environments
• Reliable attendance