Support Operations Analyst

Job Summary

A company is looking for a Support Operations Analyst.

Key Responsibilities

• Collects and analyzes data to evaluate operations and processes for decision-making
• Follows modeling methodologies to assess operational effectiveness and develop solutions
• Prepares reports outlining proposed solutions and alternatives

Required Qualifications

• Experience with data analysis and advanced analytics skills
• Proficiency in Salesforce, SQL, Tableau, and Alteryx
• Knowledge of process development and re-engineering best practices
• Ability to gather input and develop process maps
• Strong research and analytical skills