Technical Customer Support

Job Summary

A company is looking for a Technical Customer Support representative.

Key Responsibilities

• Provide prompt and efficient service by engaging directly with customers
• Act as an advocate for customers by addressing concerns and reporting areas for improvement
• Assist with troubleshooting and customer communication during product launches

Required Qualifications

• 2+ years of customer service experience
• Ability to work a flexible schedule, including weekends and holidays
• Experience with Microsoft Office products and applications
• Technical curiosity and enthusiasm for learning new technologies
• Proven success in a fast-paced support environment