Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer responsible for post go-live tier 3 support and client training.

Key Responsibilities

• Communicates designs and architecture decisions to senior consultants and supports execution efforts
• Directs work efforts of project team in collaboration with the Project Manager
• Conducts user training and creates process documentation for clients

Required Qualifications

• 3+ years of experience in software design and implementation using various programming languages
• Bachelor's Degree in Computer Science, Computer Engineering, or a related field
• Experience with JavaScript, C#, XML, and/or SQL
• Hands-on experience in technical delivery and systems analysis
• Previous experience implementing Insurance Software (Policy, Billing, and/or Claims) is preferred