Technical Support Representative

Job Summary

A company is looking for a Remote Technology Technical Support Representative.

Key Responsibilities

• Provide first level technical assistance for consumers
• Support client-specific high-speed internet services and resolve technical problems
• Manage trouble tickets for user issues and ensure timely resolution of customer inquiries

Required Qualifications

• Must be over 18 years of age
• High school diploma or equivalent preferred
• Comfortable with desktop computer systems
• Familiarity with personal computers, operating systems, and software
• Ability to work independently and manage multiple tasks