Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative French - PART-TIME.

Key Responsibilities

• Respond to customer requests for IT technical services in a call center environment
• Screen and handle calls, typing and entering information into a database while assisting customers
• Recognize, research, isolate, and resolve information system problems, escalating issues as necessary

Required Qualifications

• Proficient in French
• High School Diploma or equivalent
• Experience in technical support or education in IT
• Experience with iOS, Android, Microsoft Windows, Microsoft Office, and networking
• A+, Net+, or Help Desk Tech Certification is a plus, but not required