Technical Support Representative

Job Summary

A company is looking for a Remote Technology Technical Support Representative.

Key Responsibilities

• Provide first-level technical assistance for consumers regarding high-speed internet services
• Troubleshoot and resolve technical problems in a fast-paced, customer-facing environment
• Manage trouble ticket systems for user issues and ensure timely resolution of customer inquiries

Required Qualifications

• Must be over 18 years of age
• High School Diploma or equivalent preferred
• Comfortable with desktop computer systems
• Familiarity with personal computers, operating systems, and software
• Ability to work independently and manage multiple tasks