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Technical Support Specialist

7/11/2025

Remote

Job Summary

A company is looking for a Junior Technical Support Specialist.

Key Responsibilities
  • Reproducing, analyzing, and evaluating requests to resolve or escalate incidents as needed
  • Monitoring product status and involving responsible teams in urgent or critical situations
  • Collaborating closely with other departments to ensure timely and effective issue resolution
Required Qualifications
  • At least 1 year of experience in client support
  • Intermediate+ English level
  • Fluent in Ukrainian or Russian
  • Familiarity with back-office systems, especially within gaming companies
  • Basic understanding of live gaming rules (e.g., baccarat, blackjack, Crazy Time, Monopoly)

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