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Telecom Systems Director

7/11/2025

No location specified

Job Summary

A company is looking for a Director of Telecom Systems.

Key Responsibilities
  • Manage telecommunications and contact center technology infrastructure
  • Support technical troubleshooting and issue remediation for telecom and contact center technologies
  • Develop and maintain documentation for systems and manage third-party IT service provider relationships
Required Qualifications
  • HS Diploma or GED required; Bachelor's degree preferred or equivalent work experience
  • 7-10 years of technical support experience
  • Experience with troubleshooting telecom and contact center solutions such as Webex Calling and Five9
  • Strong technical and analytical aptitude
  • Ability to work independently and is self-motivated

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