Texas Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities:

• Make outbound phone calls to prescribers and members
• Utilize multiple software systems to create Prescription cases and determine coverage and appeals processes
• Meet or exceed government mandated timelines while complying with productivity and quality standards

Required Qualifications:

• Prior call center experience, preferably with a multi-screen setup
• Availability for remote workspace audits
• High-speed and reliable Internet connection
• Quiet and focused work environment