Job Summary
A company is looking for a Global Care Companion (Thai Speaking).
Key Responsibilities
- Provide outstanding customer service through phone, email, and video chat support
- Assist members in navigating their family-forming journeys and address their questions and concerns
- Contribute to the mission of inclusivity and accessibility in fertility and family-forming services
Required Qualifications
- Bachelor's Degree
- 1-3 years of experience in a direct customer service, healthcare, or client-facing role
- Bilingual in English and Thai
- Ability to empathetically support a diverse member population
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