Job Summary
A company is looking for a Support Specialist - Veterinary.
Key Responsibilities
- Respond to incoming customer requests via phone, email, and chat sessions
- Troubleshoot and resolve customer issues using relevant software and resources
- Maintain technical expertise and track escalated issues to ensure resolution
Required Qualifications
- High School Diploma or equivalent
- Strong customer service orientation
- Excellent computer skills
- Ability to make quick, sound judgments
- Strong organizational skills
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